Privacy Policy | SAARTHI

1. Information We Collect

We collect information to provide and improve SAARTHI, including:

Account data such as name, email, role, and institution.
Assessment data, competency scores, and professional growth plans.
Usage data such as feature engagement and session activity.
Device and log data such as browser type, IP address, and timestamps.

2. How We Use Information

We use collected data to:

Deliver assessments, analytics, and recommendations.
Support onboarding, user management, and help requests.
Improve product performance, reliability, and security.
Comply with legal obligations and audit requirements.

3. Sharing and Disclosure

We share information only as needed to provide the service, including with authorized institution administrators, service providers, or as required by law. We do not sell personal information.

4. Data Retention

We retain data for as long as needed to support contractual obligations, compliance requirements, and legitimate business purposes. Retention periods may vary by institution or data category.

5. Security

We use technical and organizational safeguards to protect information. No system is completely secure, but we work to minimize risk and respond promptly to security incidents.

6. Your Rights and Choices

Depending on your role and jurisdiction, you may be able to access, correct, or delete your information. Requests should be submitted through your institution administrator or by contacting us directly.

7. Children's Privacy

SAARTHI is designed for educators and education leaders. We do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via email where appropriate.

9. Contact

For privacy-related questions, contact Kolbro Group Private Limited at: admin@kolbrogroup.com, 2nd Floor, Plot No. 8, Flat No. 215, Satyam Apartment, Wardha Road, Dhantoli, Nagpur, Maharashtra 440012, India.